SHIPPING & RETURNS

Here’s everything you need to know about shipping and returns.

UAE delivery:
We deliver free of charge within the UAE for all Orders over AED 200.
Estimated times for orders to arrive is usually within 1-3 working days
For orders under AED 200 a fixed delivery fee of AED 20 applies and will be added at checkout.
Middle-East delivery: (Outside UAE)
We deliver free of charge within Middle East for orders over AED 300.
Estimated times for orders to arrive is usually within 2-5 working days
International delivery, Duties & Taxes:
For international shipping, cash on delivery payment option cannot be used.
  • For some international shipments, customs/import duties are applied once the parcel reaches its destination country.
  • Customs duties and any handling charges vary from country to country and are usually implemented when the order reaches its destination country.
  • Customs duties and taxes are non-refundable once charged.

RETURNS

FREE UAE RETUNRS – 14 DAYS
To ensure our customers are always happy & satisfied with our products and service , we offer easy and free return option within 14 days from the day of delivery. Please make sure the following return policy guidelines are met:
Items are packaged back in original packaging with labels and tags on.
Items must be unworn & unwashed (no distinct odors, blemishes, signs of wear etc.)
The refund will be made within 48 hours or more depending on your bank. The refund will be credited within 5-8 working days or more depending on your bank processing TAT.

INTERNATIONAL RETUNRS – 14 DAYS
We only offer store credit option for all the international returns upon receipt. For international returns, we can accept a return request within 14 days after the delivered date.

EXCHANGES

If you would like to switch your items, the easiest way to replace them is to return your products through the process above.

Click here to start a RETURN

If you have any additional questions, feel free to contact us contact us at sales@fitdose.com or via WhatsApp number: +971 54 404 7603